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Reader Not Found

Reference Number: AA-00776 Views: 47 Created: 2017-12-02 00:17 Last Updated: 2017-12-07 20:22

This Article explains how to resolve a 'Reader not found" error in Gatekeeper

Problem: You receive the following error message when attempting to scan members in: "Reader not found - No serial ports have been installed on this computer!"

Solution: Reboot your computer; The reader should return to its normal state

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