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Utilities

1 Assign Admin Passwords in Gym Assistant

To set passwords for Gym Assistant users, select: Settings-->Passwords and Users--> Then check the "Passwords Enabled" box. For advanced passwords settings, click 'Select No Password-Needed' Areas to determine which areas do not require a password.

2 Change a Membership Number for a member

To change an individual membership number: Bring up the member’s record in the View Member Info window. Select Special Features from the Utilities menu. Select Change Membership # from the list and click OK. Enter the new membership # and click OK.…

3 Deleting inactive members from the database

This article explains the steps to delete a large number of members from the database. WARNING! This tool will permanently delete member records from your Gym Assistant database. Once a record has been deleted it will no longer exist and can no longer be…

4 Export a filtered member list to Excel

Gym Assistant can create a filtered member list, but you may need a more sophisticated filter than the software can provide. Fortunately Gym Assistant allows you to export a member list to Excel, where you can manipulate the list directly. Here are some reasons…

5 Importing a Word document into an HTML template in Gym Assistant

You may not know this yet, but Gym Assistant can send formatted HTML emails. First, however, you must create a valid HTML document template. Word is an excellent editor, but the HTML output by Word is bloated with extra information that typically causes problems…

6 Rebuild Dependent Memberships

This article describes how to reset dependent memberships. The Problem: A Member record shows that he is a dependent of Member X, but Member X does not show the member as a dependent. The Solution: Select Special Features from the Utilities menu. Double-click…

7 Reformat proximity card numbers from 16-bit to 24-bit

First, Some Technical Background: There are many different proximity card formats, but the proximity cards that we sell are encoded with a "Standard" 26-Bit Wiegand format. This format actually contains two sets of numbers: A 3-digit "facility code", which…

8 Renumber all members at one time

This article explains how to renumber all membership #s in a batch. Why would you renumber your members? You may have barcodes or other scan cards with numbers that conflict with Gym Assistant membership numbers. You can renumber the membership numbers so…

9 Reset Visits and Member Number count

To edit a members visits, please select " Visits History " from that member's record. Right-click on the entry you would like to edit and choose the corresponding option. See image below: Whenever you delete or remove a member from Gym Assistant you will…

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