Software Guarantee
We want you to be a satisfied customer. If you are not entirely satisfied with software you buy from us, you can return it within 30 days for a complete refund, excluding any original shipping and handling charges.
All equipment comes with a 60 day performance guarantee. If hardware is not working as expected, call Bio-Logic Monday-Friday at 1-877-496-2778 (8:00am-4:30pm PT) or email [email protected]. We will first determine if the problem is installation or equipment related. If installation is the problem we will help you sort things out, and if equipment is defective, we will replace it.
I value customer feedback and would appreciate your sharing with me any comments about our products and service as well as any suggestions for future releases. Please email me at [email protected]
Sincerely,
Jon Harlan
President